Return Policy

CANCELLATION
We accept order cancellation before the product is shipped or produced. If the order is cancelled, you will receive a full refund. We cannot cancel the order if the product has already been shipped.

RETURNS (IF APPLICABLE)
We accept product returns. Customers have the right to request a return within 14 days of receipt.

To be eligible for a return:

Your item must be unused and in the same condition in which you received it

It must be in the original packaging

You must provide a receipt or proof of purchase

Note: Do not return your purchase to the manufacturer.

Shipping Costs Policy:
Customers will only be charged once, at most, for shipping costs (this includes returns). There will be no restocking fee charged to consumers for returning the product.

REFUNDS (IF APPLICABLE)
Once your return has been received and inspected:

We will send you an email notification confirming receipt of your returned item

We will notify you of the approval or rejection of your refund

If approved, your refund will be processed and credited to your original payment method within a few days

LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven't received your refund:

First check your bank account again

Contact your credit card company (refunds may take time to process)

Contact your bank (processing times may vary)

If you still haven't received your refund after these steps, please contact us at support@bestlifekitchens.com

RETURN INSTRUCTIONS
Please contact our customer service at support@bestlifekitchens.com to obtain the return address.