Privacy Policy

PRIVACY STATEMENT
We take your privacy seriously, and this privacy statement explains how BestLifeKitchens (collectively, “we,” “us,” or “our”) collects, uses, shares, and processes your information.

Collection and Use of Personal Data
Personal data refers to information that can directly or indirectly identify you. This includes anonymous data linked to identifiable information. Personal data does not include irreversibly anonymized or aggregated data that can no longer identify you.

Promoting Safety and Security
We adhere to principles of legality, legitimacy, and transparency, processing minimal data for specific purposes while implementing technical and administrative security measures. We use personal data to:

Verify accounts and user activity.

Enhance safety and security (e.g., fraud monitoring, investigating suspicious activity).

Ensure compliance with our terms and policies.

This processing is based on our legitimate interest in safeguarding our products and services.

What Personal Data We Collect
1. Data You Provide
We collect personal data when you:

Create an account.

Participate in surveys, online help, or chat tools.

Make a purchase (including payment details, billing/shipping info).

2. Data About Use of Our Services and Products
When you visit our websites, we may collect:

Device type, unique identifier, IP address.

Operating system, browser type, usage/diagnostic data.

Approximate location (via GPS/IP address) to improve services.

How We Use Your Personal Data
We use personal data to:

Provide, improve, and develop our products/services.

Communicate with you.

Deliver targeted ads and services.

Protect our business and customers.

1. Providing, Improving, and Developing Our Products/Services
We analyze data for research, audits, and promotions. Participation in contests may involve additional data usage rules.

2. Communicating With You
With consent, we send marketing communications about our products/services.

You may opt out of marketing emails by contacting us.

We may share data with third-party partners for their marketing (only with your consent).

Personalization of your experience across platforms.

Note: You may withdraw consent at any time by contacting us.

Definition of "Cookies"
Cookies are small text files stored on web browsers to track identifiers and other data. We also use similar technologies (e.g., device identifiers).

Use of Cookies
Cookies help us:

Personalize content.

Measure ad effectiveness.

Understand user behavior.

Enhance security.

The specific cookies used vary by website/service.

Disclosure of Personal Data
We share data with strategic partners only to:

Provide/improve our products/services.

Support marketing efforts (not for third-party marketing without consent).

Data Disclosure or Storage, Transfer, and Processing
1. Legal Obligations
Compliance with Hong Kong laws, including the Personal Data (Privacy) Ordinance (PDPO).

Processing of personal data of Hong Kong residents is conducted in accordance with Data Protection Principle (DPP) 1 under the PDPO, which requires lawful and fair collection of data.

2. Business Transactions
In cases of mergers, acquisitions, or bankruptcy, personal data may be transferred to relevant parties.

3. Legal Compliance & Security
We may disclose data if required by law, litigation, or public authorities (e.g., national security, fraud prevention).

Children
Our services are for adults. We do not knowingly collect data from children under 16. If discovered, we will delete such data promptly. Contact us if a child has provided personal data.

Your Rights
You have the right to:

Access, correct, or delete your data.

Restrict/object to processing.

Receive data in a structured format.

Lodge complaints with data protection authorities.

Requests will be addressed within 30 days. Identity verification may be required.

Third-Party Websites and Services
We are not responsible for third-party privacy practices. Review their policies before using their services.

Data Security, Integrity, and Retention
We employ security measures to prevent unauthorized access. Data is retained only as long as necessary or required by law.

Changes to This Privacy Statement
We may update this policy to reflect new regulations or practices. Continued use after changes implies acceptance. If you disagree, contact us to close your account.